Privacy Policy

Effective Date: 02/19/2026

Gold Vault respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

  • Name

  • Address

  • Email

  • Phone number

  • Government-issued identification (when required)

  • Transaction history

  • Shipping information

  • Website usage data (cookies, analytics)

How We Use Information

We use your information to:

  • Process appraisal requests

  • Evaluate and purchase items

  • Verify identity

  • Comply with legal requirements

  • Improve our website and services

Third-Party Services

We may share information with:

  • Shipping carriers

  • Payment processors

  • Customer relationship management systems (e.g., Zoho)

  • Analytics providers (e.g., Google Analytics)

  • Advertising platforms (e.g., Meta/Facebook)

We do not sell personal data.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

Data Retention

We retain information as required for legal, accounting, and compliance purposes.

Your Rights

Depending on applicable laws, you may request access, correction, or deletion of your personal data.